30.4.2026
1.5.2026
Confident, compliant, and in control: ESG support built around you
Event Date:
June 25, 2026
97% of KEY ESG customers rate their experience with our support team as excellent. That number reflects something straightforward: when organisations are navigating complex ESG reporting requirements, having expert guidance built into the platform from day one makes a material difference. This webinar shows you what that looks like in practice.
About this webinar
ESG reporting has become significantly more demanding. For corporate sustainability teams, the volume and specificity of CSRD disclosure requirements alone has transformed what was once a relatively contained annual exercise into a year-round operational commitment. For PE fund managers and their portfolio companies, the challenge is compounded by the need to collect consistent data across multiple entities, satisfy LP reporting expectations, and keep pace with frameworks like SFDR and EDCI simultaneously.
Many organisations respond to this complexity by bringing in external consultants. Sometimes that is the right call. But often, a significant portion of what consultants are engaged to deliver, framework interpretation, disclosure mapping, data structuring, process guidance, is already available through a well-designed platform and a capable support team.
This webinar explores where that line sits, and what it means for how you resource your ESG programme.
What we'll cover
Femke and Sophie from KEY ESG's customer success team will walk through how support is embedded into the platform experience, drawing on real examples from the organisations they work with every day.
The session will cover:
- How KEY ESG's support team works in practice — what guided onboarding, framework navigation, and ongoing assistance actually look like for both corporate users and fund managers
- Where embedded support overlaps with consultant scope — a practical look at common consultant deliverables, including gap analyses, ESRS disclosure mapping, data collection framework design, and LP reporting templates, and how the platform and support model already address these
- How support accelerates time to value — what the learning curve typically looks like, where users most commonly get stuck, and how embedded expertise shortens the path to a confident first report
- What this means for your resourcing decisions — helping you think clearly about where external advisory spend is genuinely necessary versus where it duplicates what you already have access to
What you'll take away
This is a practical session, not a product demo. You will leave with:
- A clearer understanding of which ESG reporting tasks can realistically be handled in-house with the right platform and support behind you
- A framework for evaluating where consultant engagement adds genuine value versus where it duplicates existing resource
- Real examples of how organisations similar to yours, both corporate sustainability teams and PE fund managers, have navigated complex reporting requirements without relying heavily on external advisers
- Confidence in knowing what to ask of your software provider, and what good support should look like
Who should attend
This session is designed for two groups in particular.
Corporate sustainability and ESG teams responsible for CSRD compliance, sustainability reporting, or ESG data management, especially those working with limited internal resource and weighing up how much external support they need to meet their obligations.
PE fund managers and portfolio ESG teams managing reporting across multiple portfolio companies, navigating LP data requests, and looking to build a more scalable, cost-effective approach to ESG data collection and disclosure.
It is relevant whether you are an existing KEY ESG customer looking to get more from the platform, or evaluating software options and trying to understand what a mature support model should include.
Your speakers
Femke Hummert - Customer Support Manager, KEY ESG
Femke works with KEY ESG customers day-to-day, supporting them through the practical realities of ESG data collection and reporting. She has a detailed understanding of where teams commonly get stuck, and how the platform can be used to resolve those challenges efficiently.
Sophie Rathmell - Customer Success Manager, KEY ESG
Sophie works directly with organisations navigating sustainability reporting requirements, helping teams build accurate, audit-ready processes on the KEY ESG platform. She brings practical experience of how CSRD, SFDR, and EDCI obligations translate into day-to-day workflows across organisations of different sizes and structures.
Together, Femke and Sophie have supported more than 500 companies through their ESG reporting.
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Last updated:
May 1, 2026
97% of KEY ESG customers rate their experience with our support team as excellent. That number reflects something straightforward: when organisations are navigating complex ESG reporting requirements, having expert guidance built into the platform from day one makes a material difference. This webinar shows you what that looks like in practice.
About this webinar
ESG reporting has become significantly more demanding. For corporate sustainability teams, the volume and specificity of CSRD disclosure requirements alone has transformed what was once a relatively contained annual exercise into a year-round operational commitment. For PE fund managers and their portfolio companies, the challenge is compounded by the need to collect consistent data across multiple entities, satisfy LP reporting expectations, and keep pace with frameworks like SFDR and EDCI simultaneously.
Many organisations respond to this complexity by bringing in external consultants. Sometimes that is the right call. But often, a significant portion of what consultants are engaged to deliver, framework interpretation, disclosure mapping, data structuring, process guidance, is already available through a well-designed platform and a capable support team.
This webinar explores where that line sits, and what it means for how you resource your ESG programme.
What we'll cover
Femke and Sophie from KEY ESG's customer success team will walk through how support is embedded into the platform experience, drawing on real examples from the organisations they work with every day.
The session will cover:
- How KEY ESG's support team works in practice — what guided onboarding, framework navigation, and ongoing assistance actually look like for both corporate users and fund managers
- Where embedded support overlaps with consultant scope — a practical look at common consultant deliverables, including gap analyses, ESRS disclosure mapping, data collection framework design, and LP reporting templates, and how the platform and support model already address these
- How support accelerates time to value — what the learning curve typically looks like, where users most commonly get stuck, and how embedded expertise shortens the path to a confident first report
- What this means for your resourcing decisions — helping you think clearly about where external advisory spend is genuinely necessary versus where it duplicates what you already have access to
What you'll take away
This is a practical session, not a product demo. You will leave with:
- A clearer understanding of which ESG reporting tasks can realistically be handled in-house with the right platform and support behind you
- A framework for evaluating where consultant engagement adds genuine value versus where it duplicates existing resource
- Real examples of how organisations similar to yours, both corporate sustainability teams and PE fund managers, have navigated complex reporting requirements without relying heavily on external advisers
- Confidence in knowing what to ask of your software provider, and what good support should look like
Who should attend
This session is designed for two groups in particular.
Corporate sustainability and ESG teams responsible for CSRD compliance, sustainability reporting, or ESG data management, especially those working with limited internal resource and weighing up how much external support they need to meet their obligations.
PE fund managers and portfolio ESG teams managing reporting across multiple portfolio companies, navigating LP data requests, and looking to build a more scalable, cost-effective approach to ESG data collection and disclosure.
It is relevant whether you are an existing KEY ESG customer looking to get more from the platform, or evaluating software options and trying to understand what a mature support model should include.
Your speakers
Femke Hummert - Customer Support Manager, KEY ESG
Femke works with KEY ESG customers day-to-day, supporting them through the practical realities of ESG data collection and reporting. She has a detailed understanding of where teams commonly get stuck, and how the platform can be used to resolve those challenges efficiently.
Sophie Rathmell - Customer Success Manager, KEY ESG
Sophie works directly with organisations navigating sustainability reporting requirements, helping teams build accurate, audit-ready processes on the KEY ESG platform. She brings practical experience of how CSRD, SFDR, and EDCI obligations translate into day-to-day workflows across organisations of different sizes and structures.
Together, Femke and Sophie have supported more than 500 companies through their ESG reporting.
