Customer story
5.6.2024
11.6.2024

KEY ESG software facilitates improved customer relations and a data-driven conversation around sustainability priorities for Resolve Surgical Technologies

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About Resolve Surgical Technologies

Resolve Surgical Technologies was founded 30 years ago and is a leading player in the CDMO (healthcare logistics) market. The company is based in the US with over 250 employees and head quartered in Michigan. A large part of Resolve’s offering and ability to provide value to its customers is derived from the identification and reduction of sustainability risks and adopting action plans to maximise sustainability opportunities. Using KEY ESG’s centralised platform to gather sustainability data from across the organisation enables them to analyse and operationalise their data and drive value for customers.

The challenge: manual systems leading to poor collaboration and inefficiency

Resolve Surgical Technologies collects data on 21 sustainability metrics (57 data points), some of which are required by their investors, Montagu, as part of their Sustainable Finance Disclosure Regulation (SFDR) reporting. With KEY ESG’s custom metric creator, Resolve is also able to craft its own narrative around sustainability and impact. As a result, Resolve tracks a number of custom metrics on topics such as biodiversity, cyber security, data protection and supply chain management as these are particularly relevant for companies operating in the healthcare sector.

The solution...

Chris Roose, Senior R&D Manager, describes Resolve’s sustainability analysis now they use KEY ESG:

“Resolve Surgical Technologies can now have a data-driven conversation around its sustainability priorities. We have moved away from disconnected data sheets saved in various locations, to a single source of truth platform which enables us to form a clear action plan.”

Read the full story of how Resolve was able to overcome its ESG challenges HERE.

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About Resolve Surgical Technologies

Resolve Surgical Technologies was founded 30 years ago and is a leading player in the CDMO (healthcare logistics) market. The company is based in the US with over 250 employees and head quartered in Michigan. A large part of Resolve’s offering and ability to provide value to its customers is derived from the identification and reduction of sustainability risks and adopting action plans to maximise sustainability opportunities. Using KEY ESG’s centralised platform to gather sustainability data from across the organisation enables them to analyse and operationalise their data and drive value for customers.

The challenge: manual systems leading to poor collaboration and inefficiency

Resolve Surgical Technologies collects data on 21 sustainability metrics (57 data points), some of which are required by their investors, Montagu, as part of their Sustainable Finance Disclosure Regulation (SFDR) reporting. With KEY ESG’s custom metric creator, Resolve is also able to craft its own narrative around sustainability and impact. As a result, Resolve tracks a number of custom metrics on topics such as biodiversity, cyber security, data protection and supply chain management as these are particularly relevant for companies operating in the healthcare sector.

The solution...

Chris Roose, Senior R&D Manager, describes Resolve’s sustainability analysis now they use KEY ESG:

“Resolve Surgical Technologies can now have a data-driven conversation around its sustainability priorities. We have moved away from disconnected data sheets saved in various locations, to a single source of truth platform which enables us to form a clear action plan.”

Read the full story of how Resolve was able to overcome its ESG challenges HERE.

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